HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication

HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication – Step-by-Step Guide

The first step before starting to write the HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication. It is essential to understand the requirements of the assignment. The first step is to read the assignment prompt carefully to identify the topic, the length and format requirements. You should go through the rubric provided so that you can understand what is needed to score the maximum points for each part of the assignment. 

It is also important to identify the audience of the paper and its purpose so that it can help you determine the tone and style to use throughout. You can then create a timeline to help you complete each stage of the paper, such as conducting research, writing the paper, and revising it to avoid last-minute stress before the deadline. After identifying the formatting style to be applied to the paper, such as APA, you should review its use, such as writing citations and referencing the resources used. You should also review how to format the title page and the headings in the paper.

How to Research and Prepare for HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication

The next step in preparing for your paper is to conduct research and identify the best sources to use to support your arguments. Identify the list of keywords from your topic using different combinations. The first step is to visit the university library and search through its database using the important keywords related to your topic. You can also find books, peer-reviewed articles, and credible sources for your topic from PubMed, JSTOR, ScienceDirect, SpringerLink, and Google Scholar. Ensure that you select the references that have been published in the last words and go through each to check for credibility. Ensure that you obtain the references in the required format, for example, in APA, so that you can save time when creating the final reference list. 

You can also group the references according to their themes that align with the outline of the paper. Go through each reference for its content and summarize the key concepts, arguments and findings for each source. You can write down your reflections on how each reference connects to the topic you are researching about. After the above steps, you can develop a strong thesis that is clear, concise and arguable. Next you should create a detailed outline of the paper so that it can help you to create headings and subheadings to be used in the paper. Ensure that you plan what point will go into each paragraph.

How to Write the Introduction for HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication

The introduction of the paper is the most crucial part as it helps to provide the context of your work, and will determine if the reader will be interested to read through to the end. You should start with a hook, which will help capture the reader’s attention. You should contextualize the topic by offering the reader a concise overview of the topic you are writing about so that they may understand its importance. You should state what you aim to achieve with the paper. The last part of the introduction should be your thesis statement, which provides the main argument of the paper.

How to Write the Body for HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication

The body of the paper helps you to present your arguments and evidence to support your claims. You can use headings and subheadings developed in the paper’s outline to guide you on how to organize the body. Start each paragraph with a topic sentence to help the reader know what point you will be discussing in that paragraph. Support your claims using the evidence conducted from the research, ensure that you cite each source properly using in-text citations. You should analyze the evidence presented and explain its significance and how it connects to the thesis statement. You should maintain a logical flow between each paragraph by using transition words and a flow of ideas.

How to Write the In-text Citations for HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication

In-text citations help the reader to give credit to the authors of the references they have used in their works. All ideas that have been borrowed from references, any statistics and direct quotes must be referenced properly. The name and date of publication of the paper should be included when writing an in-text citation. For example, in APA, after stating the information, you can put an in-text citation after the end of the sentence, such as (Smith, 2021). If you are quoting directly from a source, include the page number in the citation, for example (Smith, 2021, p. 15). Remember to also include a corresponding reference list at the end of your paper that provides full details of each source cited in your text. An example paragraph highlighting the use of in-text citations is as below:

The integration of technology in nursing practice has significantly transformed patient care and improved health outcomes. According to Smith (2021), the use of electronic health records (EHRs) has streamlined communication among healthcare providers, allowing for more coordinated and efficient care delivery. Furthermore, Johnson and Brown (2020) highlight that telehealth services have expanded access to care, particularly for patients in rural areas, thereby reducing barriers to treatment.

How to Write the Conclusion for HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication

When writing the conclusion of the paper, start by restarting your thesis, which helps remind the reader what your paper is about. Summarize the key points of the paper, by restating them. Discuss the implications of your findings and your arguments. End with a call to action that leaves a lasting impact on the reader or recommendations.

How to Format the Reference List for HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication

The reference helps provide the reader with the complete details of the sources you cited in the paper. The reference list should start with the title “References” on a new page. It should be aligned center and bolded, in sentence sentence care. The references should be organized in an ascending order alphabetically and each should have a hanging indent. If a source has no author, it should be alphabetized by the title of the work, ignoring any initial articles such as “A,” “An,” or “The.” If you have multiple works by the same author, list them in chronological order, starting with the earliest publication. 

Each reference entry should include specific elements depending on the type of source. For books, include the author’s last name, first initial, publication year in parentheses, the title of the book in italics, the edition (if applicable), and the publisher’s name. For journal articles, include the author’s last name, first initial, publication year in parentheses, the title of the article (not italicized), the title of the journal in italics, the volume number in italics, the issue number in parentheses (if applicable), and the page range of the article. For online sources, include the DOI (Digital Object Identifier) or the URL at the end of the reference. An example reference list is as follows:

References

Johnson, L. M., & Brown, R. T. (2020). The role of telehealth in improving patient outcomes. Journal of Nursing Care Quality, 35(2), 123-130. https://doi.org/10.1097/NCQ.0000000000000456

Smith, J. A. (2021). The impact of technology on nursing practice. Health Press.

Instructions for HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication

Discuss instances in which confidentiality measures apply during change management communication. Would the confidentiality apply to all stakeholders? Why or why not? Provide a specific example. Have a look at HQS 630 Benchmark – Resolution For Change

Example 1 Approach to HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication

Skillful communication is essential to health care. Clear, honest communication between patient and provider paves the way for accurate diagnoses and treatment decisions. Similarly, clear, confidential communication between members of a care team (which often includes patients and multiple providers) results in swiftly and ethically delivered care without breaching confidentiality. Providers can help patients feel heard, ease their fears, and encourage them to disclose relevant information. (Tulane University, 2021).

One of the hardest challenges that healthcare experienced was during a year when society has been focused on limiting the number of in-person interactions due to the risk of COVID-19, there is a need to acknowledge and prioritize the critical role communication still plays in the safe delivery of healthcare (Agency for Healthcare Research and Quality, 2021). The healthcare had to make changes in most of their system, communicating with patients and providers was crucial during the times. From the home health side, the RN advice line of our biggest referral sources were so busy, we could not reach them for advice regarding patient care, the supposed to be usual waiting time is 5-10 mins for the call, it went to 1-2 hours during the Covid. Our home health visits were put on hold due to the fear from patients that we are bringing in the virus to their homes.

Furthermore, as part of the public health emergency mandate, CMS provided guidelines and waived some rules and allowed for virtual home health visits, instead of us going to patients’ homes, we will do video visits. It was a challenge for most of our patients due to several factors 1. They don’t have smartphones/tablets they own 2. Some of them have smartphones/tablets but are having a hard time maneuvering the gadget 3. For the rural areas, patients have no internet, and some have less signal-thus bad reception, it was a hit and miss for us, we tried our best to provide the quality of services but some really needed to be visited physically.

Our director of rehab was also having a hard time with providing PT/OT exercises via virtual, it ended up we visited the patient and assured that most of our clinicians does weekly covid test to make sure they don’t bring the virus to patient’s homes. It was effective for some patients who have family members that are able to help with maneuvering the gadgets, but to most patients it was not effective.

References:

Agency for Healthcare Research and Quality (2021). Approach to improving patient safety: Communication. PSNetAHRQ.gov. https://psnet.ahrq.gov/perspective/approach-improving-patient-safety-communication

Tulane University (2021). Strategies for effective communication in healthcare. https://publichealth.tulane.edu/blog/communication-in-healthcare/

Example 2 Approach to HQS 630 Topic 6 DQ 2 Discuss instances in which confidentiality measures apply during change management communication

Change is inevitable in any organization, but how you communicate it to your employees can make a big difference in their engagement, trust, and performance. However, communicating change transparently does not mean sharing everything with everyone at once. One must respect confidentiality, privacy, and sensitivity of certain information. Before formulating the change messages, one needs to understand who your audience is and what they need to know. Different groups of employees may have different levels of involvement, impact, and interest in the change (Linkedin, 2023).

Additionally, according to Linkedin (2023) when communicating change transparently, one needs to respect confidentiality and sensitivity of certain information. This may include personal data, financial data, legal data, or strategic data that may affect the security, reputation, or competitiveness of your organization or your employees. One needs to be aware of the legal and ethical obligations and boundaries of sharing such information and follow the relevant policies and protocols. One must need to be honest and respectful when you cannot share certain information and explain the reasons. And also assure your employees that you will share the information as soon as you can or when it is appropriate.

An example that I can cite, is when we had a change in EMR’s, transferring the old chart to the new software takes careful work that any other information will not be shared to other stakeholders who do not need access to it based on their roles. According to Tariq & Hackert (2023), To ensure privacy and authenticate the computer used, some organizations have started to limit access to individuals based on their role in healthcare. For example, a laboratory technologist would only need access to the patient’s laboratory record, so there is no need to provide that worker access to the patient’s medical history, Customized access is the new wave of the future, and so far, limited studies do show that it works in maintaining the security of patient data.

References:

Linkedin (2023). How do you communicate change transparently without compromising confidentiality. https://www.linkedin.com/advice/0/how-do-you-communicate-change-transparently

Tariq R. & Hackert P. (2023).  Patient Confidentiality. StatPearls. Treasure Island (FL): StatPearls Publishing; https://www.ncbi.nlm.nih.gov/books/NBK519540