HQS 630 Benchmark – Resolution For Change

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HQS 630 Benchmark – Resolution For Change – Step-by-Step Guide

The first step before starting to write the HQS 630 Benchmark – Resolution For Change, it is essential to understand the requirements of the assignment. The first step is to read the assignment prompt carefully to identify the topic, the length and format requirements. You should go through the rubric provided so that you can understand what is needed to score the maximum points for each part of the assignment. 

It is also important to identify the audience of the paper and its purpose so that it can help you determine the tone and style to use throughout. You can then create a timeline to help you complete each stage of the paper, such as conducting research, writing the paper, and revising it to avoid last-minute stress before the deadline. After identifying the formatting style to be applied to the paper, such as APA, you should review its use, such as writing citations and referencing the resources used. You should also review how to format the title page and the headings in the paper.

How to Research and Prepare for HQS 630 Benchmark – Resolution For Change

The next step in preparing for your paper is to conduct research and identify the best sources to use to support your arguments. Identify the list of keywords from your topic using different combinations. The first step is to visit the university library and search through its database using the important keywords related to your topic. You can also find books, peer-reviewed articles, and credible sources for your topic from PubMed, JSTOR, ScienceDirect, SpringerLink, and Google Scholar. Ensure that you select the references that have been published in the last words and go through each to check for credibility. Ensure that you obtain the references in the required format, for example, in APA, so that you can save time when creating the final reference list. 

You can also group the references according to their themes that align with the outline of the paper. Go through each reference for its content and summarize the key concepts, arguments and findings for each source. You can write down your reflections on how each reference connects to the topic you are researching about. After the above steps, you can develop a strong thesis that is clear, concise and arguable. Next you should create a detailed outline of the paper so that it can help you to create headings and subheadings to be used in the paper. Ensure that you plan what point will go into each paragraph.

How to Write the Introduction for HQS 630 Benchmark – Resolution For Change

The introduction of the paper is the most crucial part as it helps to provide the context of your work, and will determine if the reader will be interested to read through to the end. You should start with a hook, which will help capture the reader’s attention. You should contextualize the topic by offering the reader a concise overview of the topic you are writing about so that they may understand its importance. You should state what you aim to achieve with the paper. The last part of the introduction should be your thesis statement, which provides the main argument of the paper.

How to Write the Body for HQS 630 Benchmark – Resolution For Change

The body of the paper helps you to present your arguments and evidence to support your claims. You can use headings and subheadings developed in the paper’s outline to guide you on how to organize the body. Start each paragraph with a topic sentence to help the reader know what point you will be discussing in that paragraph. Support your claims using the evidence conducted from the research, ensure that you cite each source properly using in-text citations. You should analyze the evidence presented and explain its significance and how it connects to the thesis statement. You should maintain a logical flow between each paragraph by using transition words and a flow of ideas.

How to Write the In-text Citations for HQS 630 Benchmark – Resolution For Change

In-text citations help the reader to give credit to the authors of the references they have used in their works. All ideas that have been borrowed from references, any statistics and direct quotes must be referenced properly. The name and date of publication of the paper should be included when writing an in-text citation. For example, in APA, after stating the information, you can put an in-text citation after the end of the sentence, such as (Smith, 2021). If you are quoting directly from a source, include the page number in the citation, for example (Smith, 2021, p. 15). Remember to also include a corresponding reference list at the end of your paper that provides full details of each source cited in your text. An example paragraph highlighting the use of in-text citations is as below:

The integration of technology in nursing practice has significantly transformed patient care and improved health outcomes. According to Smith (2021), the use of electronic health records (EHRs) has streamlined communication among healthcare providers, allowing for more coordinated and efficient care delivery. Furthermore, Johnson and Brown (2020) highlight that telehealth services have expanded access to care, particularly for patients in rural areas, thereby reducing barriers to treatment.

How to Write the Conclusion for HQS 630 Benchmark – Resolution For Change

When writing the conclusion of the paper, start by restarting your thesis, which helps remind the reader what your paper is about. Summarize the key points of the paper, by restating them. Discuss the implications of your findings and your arguments. End with a call to action that leaves a lasting impact on the reader or recommendations.

How to Format the Reference List for HQS 630 Benchmark – Resolution For Change

The reference helps provide the reader with the complete details of the sources you cited in the paper. The reference list should start with the title “References” on a new page. It should be aligned center and bolded, in sentence sentence care. The references should be organized in an ascending order alphabetically and each should have a hanging indent. If a source has no author, it should be alphabetized by the title of the work, ignoring any initial articles such as “A,” “An,” or “The.” If you have multiple works by the same author, list them in chronological order, starting with the earliest publication. 

Each reference entry should include specific elements depending on the type of source. For books, include the author’s last name, first initial, publication year in parentheses, the title of the book in italics, the edition (if applicable), and the publisher’s name. For journal articles, include the author’s last name, first initial, publication year in parentheses, the title of the article (not italicized), the title of the journal in italics, the volume number in italics, the issue number in parentheses (if applicable), and the page range of the article. For online sources, include the DOI (Digital Object Identifier) or the URL at the end of the reference. An example reference list is as follows:

References

Johnson, L. M., & Brown, R. T. (2020). The role of telehealth in improving patient outcomes. Journal of Nursing Care Quality, 35(2), 123-130. https://doi.org/10.1097/NCQ.0000000000000456

Smith, J. A. (2021). The impact of technology on nursing practice. Health Press.

HQS 630 Benchmark – Resolution For Change Topic 7 Instructions

From an organizational standpoint, identify a patient safety clinical problem that requires resolution. Using systems thinking and literature from this course and your own research, suggest one possible solution to address the issue. In 1,250-1,500 words, include the following:

  • Describe the change management strategy you would use to address the patient safety clinical problem.
  • Describe the stakeholders.
  • Describe the type of change anticipated.
  • Discuss how you would engage stakeholders.
  • Outline how you would communicate the change to all stakeholders. Indicate how often you would communicate progress of the change.
  • If an adjustment is needed, explain how and when you would communicate what is needed.
  • Explain how the Christian worldview factors into the decisions you have made.

Three to five scholarly resources, in addition to information from your textbook.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required. Have a look at HQS 630 Topic 7 DQ 1.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.

Benchmark Information

This benchmark assignment assesses the following programmatic competencies and professional standards:

MS in Nursing with an emphasis in Health Care and Patient Safety

6.4: Develop a change management strategy to rectify a patient safety issue using systems thinking.

HQS 630 Benchmark – Resolution For Change Topic 6 Example

Nurses and other healthcare professionals must create workable strategies and practices to help address current and recurrent healthcare problems. The patient safety clinical problem that requires to be addressed is Hospital-Associated Infections (HAIs)- catheter-associated urinary tract infections (CAUTIs). CAUTIs result from bacteria ascension into the urethra during insertion or care of a catheter. Prolonged catheter use, female gender, diabetes, and are the leading risk factors associated with CAUTIs (Ling et al., 2023). This paper evaluates the clinical problem of interest and proposes a possible solution to address the clinical problem.

Proposed Change Management Strategy

The proposed change management strategy selected to help address the patient safety clinical problem. CAUTIs are caused by various factors, such as inappropriate catheter use, poor catheter insertion and maintenance, and prolonged catheter use (Ling et al., 2023). The proposed strategy is staff training and sensitization on the risk factors, causes, and prevention of CAUTIs. Staff training is a vital change strategy that improves their awareness of a problem, knowledge, and practice. Evidence from research shows that staff training in CAUTI prevention improves knowledge and practice and decreases the prevalence and burden of CAUTIs (Jones et al., 2023). The practice will also eliminate errors in the care processes and increase responsibility and accountability in catheter insertion and removal.

Stakeholders

The stakeholders of any change intervention are based on the nature of the specific stipulations of the change. The stakeholders in this healthcare project may include nurses, physicians, hospital leaders, and infection control specialists (Ling et al., 2023). Ling et al. (2023) note that CAUTI prevention programs rely heavily on general infection control and prevention guidelines, hence the utilization of stakeholders and resources that are closely similar. These professionals will contribute significantly to the project’s development and implementation in the various departments.

The charge nurses for the various departments will form a vital part of the change implementation process. Other stakeholders include patients and their families because their collaboration and well-being are significant to the change process. Regulatory agencies such as CMS and collaborative partners such as community health education institutions will provide vital perspectives on the regulations affecting the practice and contribute expertise to the stakeholder group.

Anticipated Organizational Change

The expected type of change is planned, organization-wide, developmental, continuous, and reactive. The goal is to address current concerns and ensure that the success achieved is sustained in the facility. All the in-patient hospital settings will be of key interest, focusing on critical care areas where patients are more vulnerable to clinical safety problems. The primary outcome of interest is improved knowledge, attitude, and practice among the care providers, which are major barriers to successful CAUTI prevention interventions (Atkins et al., 2020).

Thus, improved data collection and reporting in CAUTIs is expected. Thus, patient satisfaction scores and quality of life changes are expected to change with the implementation of the proposed change. Another expected change is an improvement in patient outcomes. The interventions target the prevalence of CAUTIs. The CAUTI rate is expected to drop drastically alongside its associated factors, such as prolonged hospital stays, poor patient satisfaction scores, and high healthcare costs to the system and individuals.

Strategies to Engage Stakeholders

Engaging stakeholders is an important managerial role. Kujala et al. (2022) note that stakeholder engagement is designed to ensure stakeholders contribute and add value to the project and vice versa. Regular meetings (in-person and video conferences) are vital in stakeholder engagement. These meetings facilitate information sharing and collaboration and help ensure clarity and understanding among the stakeholders (Cummings & Worley, 2014).

Feedback mechanisms are also vital in stakeholder engagement. These mechanisms often occur in writing, where information is disseminated, and stakeholders are provoked and required to respond. Feedback mechanisms help engage these stakeholders, improving stakeholder collaboration (Kaur & Lodhia, 2019). The strategy works with all stakeholders and can be used to gain their support or provide episodic updates on the project’s progress. Regular updates help keep the stakeholder engaged, which increases their participation and project outcomes.

Social events are also vital stakeholder engagement strategies. Social events such as workshops, dinners, or team-building activities help the stakeholders interact socially, eliminate social tension, and facilitate healthy discussions on the project (Kajala et al., 2022). These strategies can be used variably based on the size of the project. A brief meeting for social interaction with the stakeholders can help achieve the expected objectives for stakeholder engagement. Stakeholder engagement strategies are vital to change as they determine the effectiveness of stakeholder engagement and the success of proposed change interventions.

Communicating Change to Stakeholders

Communication is the backbone of change intervention, and flawless communication is thus necessary for effective change management. The change communication process will require a comprehensive communication plan that entails the initial communication of change and updates during the change’s progress (Cummings & Worley, 2014). The plan will also encompass the contingency plan with the failure of the communication plan and the role of the various members in the communication plan.

The communication strategies for this change will include reports, meetings, handouts, and presentations on the stakeholder and their availability. Communication will also be made through the agreed social media apps, such as a WhatsApp group, which offers some degree of confidentiality. The group will also offer a platform for interaction between the stakeholders. Minor announcements and unofficial communication can be made on such platforms. More so, communication to support official communication can also be made on such platforms.

Errida and Lofti. (2021) state that communication is one of the critical success factors in change management, hence the need to plan for effective change management. The progress of the change will be reviewed and disseminated in meetings and reports every month. The first month will entail intensive training and development of supporting systems such as tools, protocols, and guidelines to support the learned information. The project progress reports will then be discussed monthly in stakeholder meetings, and reports will be prepared and sent to the external stakeholders and organizational leadership.

Communicating a Need for Adjustment

Disruption is inevitable in change management. When adjustments are needed, communication is promptly needed; thus, communication channels that disseminate information fast and effectively are needed. All stakeholders must know of the change promptly, and their feedback must be solicited. Adjusting change interventions without engaging stakeholders can lead to conflicts and resistance, jeopardizing change. The stakeholders will regularly evaluate the data for the program to determine the need for updates or adjustments.

Communication channels such as emergency meetings, emails, and official reports are necessary to ensure effectiveness (Cummings & Worley, 2014). When communicating the adjustment, the communication manager should consider the need, impact, and timeline to facilitate action, collaboration, and informed decision-making among all stakeholders. Disruptions and adjustments can benefit projects, and prompt communication of positive and negative adjustments is necessary for their effective integration.

Incorporating Christian Worldviews into the Decisions Made

The Christian worldview upholds respect and love for humanity and resonates with moral and ethical considerations in decision-making. CAUTIs affect the quality of life, health outcomes, and care costs. Addressing the CAUTIs recognizes and upholds the value and dignity of all individuals, aligning with the Christian belief and value for human life. The Christian worldview encourages a strong ethical foundation for health practices by ensuring they do not harm patients.

The Christian worldview also encourages love and compassion, emphasizing the importance of patient well-being and eliminating suffering. The worldview also emphasizes stewardship and the responsible use of scarce healthcare resources. These values from the worldview will guide various activities in the change project, including decision-making, communication, and stakeholder engagement. The Christian worldview is thus vital to this change management strategy.

Conclusion

Change management in healthcare is vital for continuous improvement and organizational development. The problem of interest is CAUTIs. An organization-wide strategy, staff training, is necessary to address the problem in the in-patient settings. The stakeholders required include the care providers, leaders, regulatory agencies, and community organizations, all with unique roles in the change.

Communicating the change through official and non-official means is necessary to ensure great reach and collaboration between stakeholders. Stakeholders’ engagement and communication are integral to the change intervention’s success. In addition, incorporating the Christian worldview into the change will enhance its success by improving decision-making, communication, and stakeholder engagement.

References

 Atkins, L., Sallis, A., Chadborn, T., Shaw, K., Schneider, A., Hopkins, S., Bunten, A., Michie, S., & Lorencatto, F. (2020). Reducing catheter-associated urinary tract infections: a systematic review of barriers and facilitators and strategic behavioral analysis of interventions. Implementation Science, 15, 1–22. https://doi.org/10.1186/s13012-020-01001-2

Cummings, T. G., & Worley, C. G. (2014). Organization development and change. (10th Ed.). Cengage learning.

Errida, A., & Lotfi, B. (2021). The determinants of organizational change management success: Literature review and case study. International Journal of Engineering Business Management, 13, 18479790211016273. https://doi.org/10.1177/18479790211016273

Jones, K. M., Krein, S. L., Mantey, J., Harrod, M., & Mody, L. (2023). Characterizing infection prevention programs and urinary tract infection prevention practices in nursing homes: A mixed-methods study. Infection Control & Hospital Epidemiology, 1–8. https://doi.org/10.1017/ice.2023.127

Kaur, A., & Lodhia, S. K. (2019). Key issues and challenges in stakeholder engagement in sustainability reporting: A study of Australian local councils. Pacific Accounting Review, 31(1), 2-18. https://doi.org/10.1108/PAR-11-2017-0092

Kujala, J., Sachs, S., Leinonen, H., Heikkinen, A., & Laude, D. (2022). Stakeholder engagement: Past, present, and future. Business & Society, 61(5), 1136-1196. https://doi.org/10.1177/0007650321106659

Ling, M. L., Ching, P., Apisarnthanarak, A., Jaggi, N., Harrington, G., & Fong, S. M. (2023). APSIC guide for prevention of catheter-associated urinary tract infections (CAUTIs). Antimicrobial Resistance & Infection Control, 12(1), 1-5. https://doi.org/10.1186/s13756-023-01254-8