HCA 250 Week 2 Stress Illness in the Workplace

ByLeon Kiprotich Leon Updated on

HCA 250 Week 2 Stress Illness in the Workplace

This document of HCA 250 Week 2 Stress Illness in the Workplace Matrix comprises:

Use the following table to describe the relationship between stress and health in the workplace and to identify ways to reduce stress in the workplace. If you use additional sources, include citations consistent with APA guidelines.

  • What is the relationship between stress and health in the workplace?
  • Identify a situation in which you experienced stress in the workplace or provide a fictional example.
  • List ways to reduce stress in the workplace from the situation or example you provided.
  • How do social-support systems modify stressors on an individual?

ORDER NOW FOR ORIGINAL, PLAGIARISM-FREE PAPERS

Instructions for HCA 250 Week 2 Stress Illness in the Workplace

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part, and you can expect your grade to suffer accordingly.

Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in, and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12-point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting a hard copy, be sure to use white paper and print it out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.

Also Read:

Have “Imagination at Work,” “Ecomagination,” and “Healthymagination”  

Failing to take responsibility for injurious practices nursing essay

PHI 105 Topic 7: Assignments, Quiz plus Discussions

Nancy Jackson-Davis Full Medical Record DQ

Working with Stress and Violence in the Workplace Example Paper

The Occupational Safety and Health Administration (OSHA), a division of the United States Department of Labor, describes violence in the workplace as “any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site” (Occupational Safety and Health Administration.gov, n.d.). Violence in the workplace can range from a threat to verbal abuse or can be serious, resulting in a physical assault or even death; it affects employees, patients, customer, and clients.

It is reported that approximately 2 million American workers have experienced some type of violence in the workplace and many more cases are not reported. (OSHA, n.d.).  This issue has been become a highly discussed topic and has become a growing concern for health care industry leaders because all employees should be guaranteed a safe and healthy workplace environment. However, Antai-Otong (2001) reveals that 35% of all female deaths occur in the workplace and is the number one cause of mortality for females who are employed “and the second leading cause of death” for employed males according to a report released in 1995 by United States Bureau of Labor Statistics.

This paper will explore the physical, cognitive, emotional and behavioral reactions to stress, explore three professions at risk for workplace violence, discuss the purpose of using the Critical Incident Stress Debriefing (CIS) Management Tool and the expected outcomes from the utilization of this tool and lastly, take a look at whether or not this tool is useful in decreasing stress and coping with workplace violence.

Perceptions to violence in the workplace and stressful situations will differ from person to person and is dependent on the individuals’ reactions to the event. Martin (1993) states that some physical reactions related to stress include: nausea, tremors or shakes, upset stomach, profuse sweating, chills, diarrhea, rapid heart rate, muscle aches, sleep disturbances, and dry mouth.

Martin (1993) goes on to state that cognitive reactions reported by employees as a result of stress take into account symptoms of confusion, decreased attention span, while other individuals experience calculation difficulties, memory problems, intrusive thoughts, distressful dreams and disruption in logical thinking. The emotional reactions listed by Martin (1993) incorporate feelings of grief, anger, anticipatory anxiety, denial, fear, survivor guilt, depression, hopelessness, of being overwhelmed, worried to the most severe reaction of wishing one’s own death because the burden of the stress is too heavy to bear.

Lastly, behavioral reactions reported by employees as a result of stress related incidents include withdrawal from people around them including loves ones and suspiciousness of others, increased or decreased appetite, increased smoking and/or alcohol intake, excessive or inappropriate sense of humor, behavior in which an individual is abnormally silent or presents with some form of unusual behavior.

The reactions described by Martin that can be potentially experienced by health care professionals, as a result of stress related incidents in the workplace have serious implications that will undoubtedly not only affect their ability to effectively deliver high, quality health care, but will also affect their ability to make clear, logical decisions because their judgment is temporarily impaired due to the crisis or event.

Hegney, Tuckett, Parker, & Eley (n.d.) state that nurses, especially those that work in psychiatric settings, are among the most common profession associated with violence in the workplace across the globe. This may be because the main source of workplace violence stems from encounters with patients and family members, as well as visitors and other nurses (Hegney et al., n.d.

). The website OSHA.gov (n.d.) reports that higher-risk workers may also include customer service agents that deal with the public, many times during the most stressful time of their lives. These health care professionals are many times ill-equipped to deal with the intense emotions displayed by the patient or family members when they present to the facility or organization. However, an article by Lundstrom, Graneheim, Eisemann, Richter, & Astrom (2005) argues that the professions with one of the highest exposure to workplace violence are those caregivers who are working with individuals with some form of a learning disability.

In fact, studies have shown that health care professionals emotional reactions in response to the difficult behavior of a patient they are treating, has been identified as a source of stress for these individuals (Lundstrom et al., 2005). Regardless of the health care profession one is employed research has proven that a perceived experience of strain at work and strain that is work related can be linked to burnout.

The signs and symptoms related to burnout include but are not limited to low morale, absenteeism and increased job turnover (Lundstrom et al., 2005). In order to prevent stress and violence in the workplace it is important for health care leaders and organizations to identify risk factors that will help prevent these events from taking place and take precautions that will help professionals deal with the symptoms that can lead to burnout and increased employee turnover.          

The critical incident stress debriefing (CISD) is described “as a preventative health-promotion model that can be used to minimize adverse outcomes following a violent or traumatic event” is part of “the larger critical incident stress management (CISM) model” whose primary goal is to proactively address psychological trauma or symptoms related to post-traumatic stress disorder (PTSD) (Antai-Otong, 2001). This comprehensive program uses a number of crisis intervention procedures in order to help facilitate healing and a feeling of psychological closure as it relates to the incident or traumatic event.

Antai-Otong (2001) believes that when someone experiences a violent or traumatic incident the emotions that stem from these situations are often times beyond an individual’s ability to cope and mobilize resources that can help. The overall expectation of the CISD program is to be able to provide emotional support, encourage the person to speak for themselves, give them an opportunity to tell their side of the story, discuss their thoughts, feelings and reaction to the incident, provide them with an outlet and the resources for individuals to deal with any physical or emotional symptoms.

Health care leaders and professionals also use the CISD program as an opportunity to educate employees about managing stress more effectively and lastly to provide reassurance and closure to the incident. The critical incident stress debriefing management tool has mixed reviews; there are several researchers that have reported positive outcomes while other researchers have stated there was minimal improvement (Antai-Otong, 2001).

In my opinion the immediate emotional support offered by the CISD program and the willingness of the program to address physical and mental conditions related to the incident is beneficial. In addition, the educational component that helps employees deal with normal stress is a great preventative measure that should help facilitate a healthier work environment for everyone.

Violence in the workplace is an inevitable and a seemingly unavoidable situation and according to Antai-Otong (2001) is currently at epidemic levels. It threatens the safety and well-being of employees, patients and customers alike. Health care leaders and organizations must continue to develop and support the CISD program because it offers healthcare professionals a way in which to deal with and openly address the physical, emotional, cognitive and behavioral issues that are associated with workplace violence.

Martin (1993) believes all hospitals should implement this type of program because it gives health care professionals “a way to nurture ourselves.” Finally, the CISD program is beneficial management tool that will continue to increase awareness and teach employees how to handle stressful situations in the workplace, which may in fact prevent the violent event from ever occurring. It is my belief that preventing workplace violence and reducing stress is the key to a safe and healthy work environment.      

References

Antai-Otong, D. (2001). Critical incident stress debriefing: a health promotion model for workplace violence. Perspectives in Psychiatric Care, 37(4), 125. Retrieved from: https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=edsgao&AN=edsgcl.81890142&site=eds-live&scope=site

Hegney, D., Tuckett, A., Parker, D., Eley, R. M. (n.d.). Workplace violence: Differences in Perceptions of nursing work between those exposed and those not exposed: A cross-sector analysis to complete the assignment Dealing with Stress and Violence in the Workplace. Retrieved from: https://lc-ugrad3.gcu.edu/learningPlatform/content/content.html?operation=viewContent&contentId=a43f9fcb-23cf-4bf9-bf4b-29b1b2e2a328

Lundtrom, M., Graneheim, U. H., Eisemann, M., Richter, J., & Astrom, S. (2005). Influence of work climate for experiences of strain. Learning Disability Practice, 8(10), 32-38. Retrieved from: https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=edsswe&AN=edsswe.oai.DiVA.org.umu.6760&site=eds-live&scope=site

Martin, K. R. (1993). Pulling Together to Cope with Stress. Nursing, 23(5), 38-41. Retrieved from: https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=4897039&site=eds-live&scope=site

Occupational Safety and Health Administration.gov. (n.d.). Workplace Violence. Retrieved from: https://www.osha.gov/SLTC/workplaceviolence/index.html