PCN-515 Topic 4 Problem Identification Practice Exercise

PCN-515 Topic 4 Problem Identification Practice Exercise

PCN-515 Topic 4 Problem Identification Practice Exercise

PCN 515 Week 4 Telling the Story (100% Score) Recent

Hector is a 35-year-old Hispanic male. Hector was seriously injured in an auto accident 5 months ago. He spent 4 months in the hospital. One leg and hip suffered permanent damage. He will probably always need a cane and walk with a limp. He also has limited mobility in his right arm and shoulder and cannot lift anything heavy.

Hector grew up in a family with a construction business. He has been working in construction since high school. Social work at the rehab hospital referred Hector to counseling because he is not adjusting well to his injuries. He is very depressed and angry because he cannot continue to work in his chosen occupation. Hector says, “What use am I now? I am the man in the family. I should be strong. I need to support the family. I don’t want my wife to work. I don’t know what I am going to do to make a living.”

Hector still experiences severe pain in his shoulder and his leg. He spends a lot of time watching TV and drinking. At this point, he is not looking for work. His family has reached out to him but he avoids interaction with his siblings and his parents because they remind him of what he no longer can do. He feels shame when he is around family members because of his disability. His relationship with his wife is tense because he is often angry and withdrawn.

You are meeting with Hector for the first time and want to get the story.

As we meet with a new client we develop some hypotheses to explore, as well as listening to what the client says about himself.

Write a 750-1,000-word paper addressing the following:

What are some of primary issues that Hector is addressing?
What are some of Hector’s feelings?
What are Hector’s behaviors and how are these impacting his adjustment?
How might Hector’s cultural heritage be impacting his adjustment to his injury?
What are some beliefs that may be impacting Hector’s adjustment?
How might Hector’s family background be impacting his adjustment?
What might be some issues that will need to be addressed in counseling?
What are the stages of change the counselor will help Hector through? Provide a brief definition of each stage.
What steps can a counselor take to help Hector explore his problems?
Consider the following counselor skills: eye contact, closed and open-ended questions, paraphrasing and summarizing, reflection, body language, tone, listening, empathy, genuineness, unconditional positive regard, interpretation, tracking, reflecting emotion, active presence, structuring sessions, encouragement, questioning and clarifying, counselor self-awareness, tolerating intensity, validating, challenging, multicultural awareness/acceptance, probing and questioning, posture. Pick one skill and discuss how a counselor should use this in their sessions with Hector.
Include at three scholarly references in your paper. At least two resources should identify issues that need to be addressed when you are working with someone who is being rehabilitated from a serious injury.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.

All of the skills practiced so far lead up to a problem-solving process. The textbook describes, in detail, how you can help a client to define the problem, set goals, develop alternatives, and move toward action. PCN-515 Topic 4 Problem Identification Practice Exercise

PCN 515 Week 4 Discussion Recent

Week 4 DQ 1 Provide a scenario involving a client that you imagine you might encounter in your future field placement setting. Describe what stage of the change process the hypothetical client is in. How would you move the client to the next stage? PCN 515 Psychology Discussions

Week 4 DQ 2 Read and complete the “Problem Identification5Practice Exercise.” How did your problem identification process go? What went well? What could have been better? What difficulties did you run into in identifying the problem?


Identifying concerns, defining the real problem


Developing goals

Identifying desired outcomes



Identify possibilities

Explore steps for getting there


Developing an Action Plan

With some clients, all the steps in the change process can be developed in a single session. With other clients, each step in the process may take a number of sessions. The counselor and client may encounter many barriers to change while working through the change process. The counselor will need to understand the process of change and help the client manage resistance to change. The goal of the process is to help clients make changes that will solve the initial concerns and lead to a more satisfying life. To get through this process, the counselor will need to use empathic listening and responding, probing and summarizing skills, and good challenging skills. As the textbook says, these steps do not always go in order (Egan, 2014). Clients may start at many different stages of the process.

The first step of the process is to get a very clear picture of the client’s concerns. You cannot solve a vague, general problem. This first step is to help the client identify a solvable problem (Egan, 2014). One of the things they have discovered in business problem solving is that often people jump to trying to solve a problem before they have clearly identified the problem.


For this exercise, you may practice the skills on a volunteer.


The first step is simply to name the problem. Examples are below:

  • “I am having trouble with procrastination on my school work.”
  • “There is too much on my plate. I can’t keep a balance between school work and my family.”
  • “My doctor has said that I need to practice some better health behaviors. My blood test results are awful.”
  • “My wife has said that I had better cut down my drinking or she will leave.”
  • “My parents are always on my case.”

Identify, or help your volunteer identify, a problem to work on. Really explore the problem. Your goal is to have a very clear understanding of the problem you or your volunteer wants to work on.

  • “What happens?”
  • “When does it happen?”
  • “Are there times when the problem occurs?”
  • “What factors make the problem worse?”
  • What makes it better?
  • Are there particular times when the problem is more likely to occur?
  • Who is involved?
  • Are there other people who contribute to the problem?
  • How long has this been a problem?
  • Are there other factors that contribute to the problem?
  • What are some of the feelings or thoughts that come up when this problem occurs?
  • What do you think might be the roots of the problem?
  • Do you have any thoughts on what might be causing the problem?
  • What resources might be available to work on the problem? .


Egan, G. (2014). The skilled helper: A problem management and opportunity development approach to helping. Belmont, CA: Brooks Coler.


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