Objectives:
- Explain MIPPA’s role in the evaluation of an organization’s quality management processes.
- Analyze the role of an administration in health care ethics.
- Analyze the roles of patient consent, informed consent, and patient rights and responsibilities in an organization’s management processes.
- Assess a health care organization’s journey to excellence and continuous quality improvement processes.
Sources
Read Chapters 5, 12, 13, and 27 in Legal and Ethical Essentials of Health Care Administration.
URL:
https://www.gcumedia.com/digital-resources/jones-and-bartlett/2013/legal-and-ethical-essentials-of-health-care-administration_2e.php
Read “Patient Experience Excellence,” by Bees, from HealthLeaders Magazine (2017).
URL:
https://lopes.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=124326477&site=ehost-live&scope=site
Read “Risk Management: Keeping Diseases Out of Healthcare Facilities,” by Wellington, from EHS Today (2016).
URL:
https://lopes.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=115386490&site=ehost-live&scope=site
Read “Section 4: Ways to Approach the Quality Improvement Process (Page 2 of 2)” of Ambulatory Care Improvement Guide in the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program, located on the Agency for Healthcare Research and Quality (AHRQ) website.
URL:
https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
Read “How Risk Management and Patient Safety Intersect: Strategies to Help Make It Happen,” by Leviton and Valentine (2015), located on the Patient Safety Blog page of the Institute for Healthcare Improvement website.
URL:
https://www.npsf.org/blogpost/1158873/211982/How-Risk-Management-and-Patient-Safety-Intersect-Strategies-to-Help-Make-It-Happen
Review the “Laws and Regulations” page of the ESRD Quality Incentive Program section of the U.S. Centers for Medicare and Medicaid Services (CMS) website.
URL:
https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/ESRDQIP/05_LawsandRegs.html
Explore “Risk Management and Quality Improvement,” located in the Federal Tort Claims Act (FTCA) section of the Health Resources and Services Administration (HRSA) website.
URL:
https://bphc.hrsa.gov/ftca/riskmanagement/
Explore the “Quality Improvement Essentials Toolkit,” located on the Institute for Healthcare Improvement website. You may need to create a free account to view the downloadable documents within the Quality Improvement Essentials Toolkit.
URL:
http://www.ihi.org/resources/Pages/Tools/Quality-Improvement-Essentials-Toolkit.aspx?utm_campaign=QI-Toolkit-Promotion&utm_medium=Whiteboard-Video&utm_source=ihi