EN206 Monroe College Workplace Violence in Healthcare Report

EN206 Monroe College Workplace Violence in Healthcare Report

EN206 Monroe College Workplace Violence in Healthcare Report

You are a manager/supervisor in a company or organization in your desired future industry. At a recent staff meeting the decision maker within your company/organization (Vice President, Captain, Director, etc) stated that he/she is aware of the negative publicity the company/organization has received due to an issue covered in the media.

The decision maker wants to implement some type of action to address the issue and asks you to prepare a report that includes an analysis of the situation, recommendations to address/resolve/prevent the issue, and a visual aid.

In order for you to complete this assignment you will need to conduct some research about the issue (causes, prevalence, statistics, liability/costs) and methods to address/remedy/prevent the issue.

Your research should include: at least FOUR scholarly/trade journal articles (use library electronic databases) and at least THREE Internet sources.

EN206 Monroe College Workplace Violence in Healthcare Report

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Annotated Bibliography Samlple Paper

The main issues depicted in the report is about the story about the negative publicity that an organization/company has experienced because of a topic covered in the media. The point of focus, in this case, is violence in the workplace. Workplace violence refers to the risk of force or violence against workers. The intensity ranges from threats and verbal abuse to physical attacks and homicide (neckerman.com, 2012). Some two million workers of America have reported being victims of violence in the workplace every year. According to Lrsen (2019), such force may strike anyplace, and nobody is immune. Workplace violence impacts the people who are attacked directly and further affect the co-workers, the community, shareholders, executives, and clients, thus damaging the organization’s reputation (LOWERS & ASSOCIATES, 2016). Each of the sources used are peer-reviewed journals, which generally talks about violence in the workplace. To this effect, the annotated bibliography is as follows:

Gates, Donna, Gillespir, G., Succop, P. (2011). Violence against nurses and its impact on stress and productivity.  Nursing Economics, Vol.  29(2), pp. 59-67. [Accessed Mar-Apr, 2011]. Retrieved from: https://www.ncbi.nlm.nih.gov/pubmed/21667672

Gates, Donna, Gillespie & Succop (2011), assessed the literature that states the workplace violence incidents, the various affected healthcare settings, and the impacts associated with violence on the workforce. This study aimed to examine the effects of violence from visitors and the work performances relative to patients PTSD symptoms in ED nurses. The researcher collected the descriptions of contemporary violence occasions from the participants and then utilized the effect of Events Scale-Revised. They conducted surveys on Healthcare Productivity; an instrument comprising of 29 items with four scales aimed at measuring the apparent change in productivity after being exposed to a stressful occasion, and finally then finished an occupational/demographic review. The sample consisted of 230 ED nurses. The outcomes supported that traumatized individuals contain severe psychological impacts. Of the participants, 17% contained high scores enough to be likely for PTSD diagnosis, and 155 included counts related with suppressed functioning of the immune system.  The outcomes also revealed that as the workers’ health improved, there was increased productivity too. Thus, inventions like CISD may be valuable.

The study had some limitations, which include that given that is was cross-sectional research; it was thus not likely to identify the effect and cause of associations among violent events, stress symptoms, and productivity. Further, the researchers failed to provide the measurements of the apparent brutality of the aggressive event. The researchers suggested a future study aimed at identifying the best practices used to prevent violence as well as the stipulation of stress debriefing following a violent incident.

This study is applicable in the real world since the nurses, and other practitioners may be able to learn the impacts associated with stress in the workplace and the impacts it has on the overall productivity. This helps them to know the kind of strategies to employ to combat such workplace stress. This study is linked with the negative publicity of an organization in that considering that tress is associated with reduced work performance, this makes the customers not to have the trust of the services they get from a given organization if they hear news about increased events of stress in that organization. This is because stress is associated with demotivation of the workers, which make them not to offer services appropriately.

Chapman, R., Styles, I., Perry, L., and Combs, S. (2010).  Nurses’ experience of adjusting to workplace violence: A theory of adaptation. International Journal of Mental Health Nursing, Vol. 19, pp. 186-194. [Accessed 5 May 2010), https://doi.org/10.1111/j.1447-0349.2009.00663.x

o assist the administrators in facilitating the psychological recovery of the nurses, this qualitative research was aimed at identifying the way the nurses in various hospital setting areas are adapted to the violence of the workplace. This study by Chapman et al. (2010), was the foremost of its kind that used the cognitive adaptation theory to explore the type of violence that nurses experience at the workplace.  The authors employ an interview technique (semi-structured) with a sample of 35 nurses to collect data and to draw conclusions.  This research was conducted based on the Cognition Theory by Taylor.  The outcomes revealed that the participants utilized the cognitive procedures to gaining mastery, finding the meaning, and for self-enhancement to adapt to the violence of the workplace. Critical event debriefing might facilitate the psychological recovery of the nurse victims after the workplace violence episode. This study is essential for organizations who would wish to build positive publicity since they will be able to note the ways to employ for the workers to be able to adapt to workplace violence.

Chapman, R., Styles, I. (2006). An epidemic of abuse and violence: Nurse on the front line. Accident and Emergency Nursing.  Vol. 14, pp. 245-249. [Accessed Oct. 2006]. DOI: 10.1016/j.aaen.2006.08.004

This commentary paper emphasizes the day-to-day reality for the nurses experiencing aggression and violence working in healthcare within Western Australia. Chapman, R., Styles, I. (2006), discuss the difficulty with conflicting definitions of violence and aggression. They further identified violence indicators and predictors, and all through the general settings of the hospital and within the psychiatric units. Also, it identifies the necessary future research including a comprehensive examination of the violent episodes, which analyses the persona; components f such events as well as the link between these elements and all the probable factors.

The authors suggested that it is necessary to develop useful education programs, procedures, and policies for reporting of the entire events. They maintained that even though the Government of Western Australia invested 250,000 dollars in increased utilization of the security guards, aggression education for nurses, a more significant presence of the police, and the duress alarms, there is still an increased rate of workplace violence. This study is applicable in the real world in that it teaches the administrators to focus on programs that will assist in lowering violence because of the regular reporting. In return, this boosts productivity and thus the positive publicity of the organization.

Howerton Child, R.J., Mentes, J.A.  (2010). Violence against Women: The phenomenon of Workplace Violence against nurses.  Issues in Mental Health Nursing, NCBI. Vol. 31, pp. 89-95. [Accessed Feb, 2010]. DOI: 10.3109/01612840903267638

The authors in this research pointed out about the lack of the recognized standard of describing violence. The authors reviewed the literature about violence in the workplace, pointing to mental health and ED’s as nursing areas with the increased violence. The authors reported some institutions that used the violence logs due to the absence of reporting. This log is composed of a unit of database, which explores the aggressive occasions that follow a particular sequence to keep reliable records. Howerton Child & Mentes (2010), then provide recommendations that help to lower workplace violence and the implications for study in the future. They concluded that violence tolerance should end.  The further encouraged the legislative efforts to help in the prevention of or to set the correct and the enforceable penalties for workplace violence.  This study is important to organizations that have been found to have increased events of violence against women to employ violence logs to help detect such cases. This will help lower workplace violence, thus boosting the publicity of the organization.

References
  1. Chapman, R., Styles, I., Perry, L., and Combs, S. (2010).  Nurses’ experience of adjusting to workplace violence: A theory of adaptation. International Journal of Mental Health Nursing, Vol. 19, pp. 186-194. [Accessed 5 May 2010), https://doi.org/10.1111/j.1447-0349.2009.00663.x
  2. Chapman, R., Styles, I. (2006). An epidemic of abuse and violence: Nurse on the front line. Accident and Emergency Nursing.  Vol. 14, pp. 245-249. [Accessed Oct. 2006]. DOI: 10.1016/j.aaen.2006.08.004
  3. Gates, Donna, Gillespir, G., Succop, P. (2011). Violence against nurses and its impact on stress and productivity.  Nursing Economics, Vol.  29(2), pp. 59-67. [Accessed Mar-Apr, 2011]. Retrieved from: https://www.ncbi.nlm.nih.gov/pubmed/21667672
  4. Howerton Child, R.J., Mentes, J.A.  (2010). Violence against Women: The phenomenon of Workplace Violence against nurses.  Issues in Mental Health Nursing, NCBI. Vol. 31, pp. 89-95. [Accessed Feb, 2010]. DOI: 10.3109/01612840903267638
  5. Lrsen, K., (2019). Workplace Violence: Paranoid or Prepared? Retrieved from: https://www.mediate.com/articles/larsen.cfm
  6. LOWERS & ASSOCIATES, (2016). [Infographic] The Impact of Workplace Violence. Retrieved from: https://blog.lowersrisk.com/infographic-impact-workplace-violence/
  7. neckerman.com, (2012). Workplace Violence Costs Employers More than $120 Billion Each Year. Retrieved from: https://neckerman.com/workplace-violence-costs-employers-more-than-120-billion-each-year/

Workplace violence outline

  1. Introduction

Thesis statement: Workplace violence should be stopped because impacts the people who are attacked directly and further affect the co-workers, the community, shareholders, executives, and clients, thus damaging the organization’s reputation.

  1. Background
  2. Define workplace violence: Workplace violence refers to the risk of force or violence against workers, and it ranges from threats and verbal abuse to physical attacks and homicide.
  3. Define the problem: What are the major factors causing of workplace violence?
  4. Prevalence of workplace violence
  5. How is workplace violence committed?
  6. Refusing to cooperate with colleagues, spreading negative rumors/gossip, arguing frequently, use of offensive language, etc.
  7. Serious conflicts with supervisors, colleagues, and clients; sabotage/vandalism, verbal threats, etc. (Nueman & Baron, 1987)
  8. Why is there workplace violence?
  9. Stress from work and home
  10. Low morale caused by downsizing threats/job insecurity, hard discipline, poor communication, poor relationships with executives
  11. Inappropriate behavior
  12. Unheard concerns or complaints or lack of acknowledgement
  13. Sources of workplace violence
  14. Employees, clients/customers, managers, criminals/strangers
  • Solution
  1. How can we reduce the likelihood of workplace violence?
  2. Training staff on how to identify the warning signs
  3. Offer support to reduce the impact of the triggers such as stress, low morale, etc.
  4. Develop a workplace violence policy to include prevention strategies, parameters, and consequences
  5. Conclusion

Workplace violence is prevalence in the U.S. and may organizations can fall victim. There are many ways through which workplace violence is manifested, and the best way to address the problem is to understand the triggers, sources, and ways in which workplace violence is practiced.

  1. Recommendation

Design a workplace violence policy which defines workplace violence including the various sources and manifestations, ways to identify the warning signs, and consequences for perpetrators.

Reference

Neuman, J. H., & Baron, R. A. (1997). Aggression in the workplace. Antisocial behavior in organizations, 37, 67.

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